Recent Water Damage Posts

Water Loss Equipment

7/19/2018 (Permalink)

SERVPRO of Oak Park/Ferndale knows using the right equipment makes a big difference in reducing claim loss expense. When it comes to timely mitigation using the right tools is very vital. Knowing how to thoroughly dry a structure and your personal property is key, and that is something the professionals at SERVPRO of Oak Park/Ferndale specialize in.

Materials can be damaged in two ways from water. First by absorption through direct contact with water. Second by absorption of moisture in the air. Establishing an environment favorable for drying is what our professionals do. Determining and using the right equipment when dealing with water damage not only ensures your property is properly dry, but also minimizes additional property damage. The type of equipment we use to ensure your water damage is taken care of properly includes:

Detection Equipment

  • Moisture Sensors- Used to detect moisture in carpets, baseboards, and walls
  • Moisture Meters-Used to determine the actual moisture content of various materials. This gives us accurate moisture readings to monitor the drying process
  • Thermohygrometers-These two readings can calculate specific humidity, dew point, and  vapor pressure

Extraction Equipment

  • Extractors- Used for removing water from floors following a water damage. It is also used in cleaning carpets and upholstery

Air Moving Equipment

  • Air Movers- Used to enhance evaporation at the surface level reducing dry time

Dehumidification Equipment

  • Refrigerant dehumidifiers- Work similarly to air conditioners
  • Desiccant Dehumidifiers- Use chemicals called desiccants that readily absorb moisture from the air

Deodorization Equipment

  • Ultra Low Volume(ULV) Foggers- Atomize liquid deodorizing agents that easily penetrates sites where odor causing residues accumulate. Also used for injecting fungicides and disinfectants into wall cavities and other difficult to access area
  • Thermal Foggers- Produces dense fog that consists of tiny particles of deodorant solution that pairs with and neutralizes odor causing particles

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property.

For all your water damage needs contact  SERVPRO of Oak Park/Ferndale 248-246-0790

Water Damage VS Flood Damage Coverage: Knowing the Difference

7/18/2018 (Permalink)

When it comes to getting insurance for your home or business researching and knowing everything about a policy is key. One common mistake many homeowners tend to make is assuming flood damage is covered under their homeowners insurance. Your definition of a flood maybe different from the definition your insurance company considers a flood. The important thing to remember is that flood damage is NOT the same as water damage, and this especially goes when it comes to insurance purposes.

The Differences

Flooding by the National Flood Insurance Program is defined as: "A temporary rising of water on land that is normally dry, causing damage to two or more properties." 

-Overflowing of a body of water

-A mudslide caused by heavy rains

-Heavy rains that soil cannot absorb quickly enough causing water to seep into the home

Those are all examples of how flooding can occur. Now lets talk about water damage. Typically water damage is covered under homeowners insurance(you should read and know your policy to determine what kind of water damage). Water damage to insurance companies means water damage that happened before the water came in contact with the ground. Such as:

-Heavy rains soak into your roof damaging ceilings, walls, and floors.

-A pipe bursts causing water to saturate the ceiling below

-A over flowing toilet soaking the bathroom and seeping into floorboards

-A window breaking from hail allowing water to get inside the home or window seal


Water damage is covered by insurance companies when the home or business owner could not prevent the hazard. Flooding is a hazard we cannot control however the main difference is flooding is a hazard that comes from a natural source. Also keep in mind two or more properties need to be involved for insurance companies to cover a flood claim if you have flood insurance(If you and a neighbor are having flooding issues due to heavy rain then it is a flood claim). Always thoroughly review your insurance polices to know exactly what is and is not covered before any flood or water damage occurs. Keep in mind if you do need to purchase flood insurance most insurance policies require 30 days before it is active. If you know you are in a flood zone do not hesitate on flood insurance one day it could happen and its best to be prepared.  

Water Damage and the effects it has on you and your home.

7/3/2018 (Permalink)

Water Damage is a dilemma we hope never happens to us, but if it does it is a problem you shouldn't take lightly. A water loss can cost homeowners thousands of dollars in damages if not taken care of timely and properly. This can cause a bigger costly problem down the road with the risk of mold growth and mold remediation.

Water Loss Causes

Broken pipes, Clogged toilets, over flowing washing machines, to leaky roofs and foundation problems are just some examples of water damage causing problems. Water can cause major damages to appliances, upholstery, plumbing, house hold items, and more. Starting water remediation right away if a water loss occurs with a team of professionals can help to try and minimize these problems, and increase the potential of saving these house hold items.

Water Damage Hazards

Water clean up right away is very essential in the saving of our hard earned processions, however there is a major underline issue of why immediate water extract and clean up are important. This issue is to try to prevent/stop the growth of mold, and any other organisms that can grow. Mold growth exposure can cause many health hazards especially in young children, or people with immune deficiencies. Mold exposure can also cause risk for those with medical issues such as respiratory diseases, along with aggravating allergy and asthma symptoms.

If you ever fall victim of a water loss give SERVPRO of Oak Park/Ferndale a call at     248-246-0790. Let us take the stress of a water loss off your back. We work directly with any insurance company. All you have to do is make the claim, and let us do the rest!

Frozen Pipes, how to prevent and how to deal

12/1/2017 (Permalink)

What is worse than a major home maintenance disaster? Try several major home maintenance disasters… at once. When a house’s water pipes freeze, the situation is not as simple as calling a plumber, an 1/8-inch crack in a pipe can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold.

Frozen water pipes are a problem in both cold and warmer climates, affecting quarter-million families each winter, and it can happen in homes with both plastic and copper pipes. It’s all too common, especially considering this damage is largely preventable.

In addition to taking the usual preventive precautions, here are a few steps you can take to keep your pipes from turning frigid nights into inconvenient, and expensive ordeals.

Before winter arrives

The three central causes of frozen pipes are quick drops in temperature, poor insulation, and thermostats set too low. You can prepare you home during the warmer months.

  • Insulate pipes in your home’s crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember, the more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc. and only for the use intended (exterior or interior). Closely follow all manufacturers’ installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause the pipe to freeze.
  • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

When the mercury plummets

Even if you’ve taken the right preventative steps, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:

  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to un-insulated pipes under sinks and appliances near exterior walls.

Before you skip town

Travelling in the winter months might be good for the soul, but don’t forget to think about your pipes before you leave. Here are a few things you can do:

  • Set the thermostat in your house no lower than 55°F (12°C)
  • Ask a friend to check on your house daily to make sure it’s warm enough to prevent freezing.
  • Shut off and drain the water system (winterize).

If your pipes do freeze

What if your pipes still freeze, despite your best preventive measures? First step: Don’t panic. Just because they are frozen doesn’t mean they’ve already burst. Here’s what you can do:

  • If you turn on your faucet and nothing comes out, leave the faucets turned on and call a plumber.
  • Don’t not use electrical appliances in areas of standing water. You could be electrocuted.
  • Never try to thaw a pipe with a torch or other open flam because it could cause a fire hazard. Water damage is preferable to burning down your house!!
  • You may be able to thaw a frozen pipe with a hair dryer. Start by warming the pipe as close to the faucet as possible, warming toward the coldest section of pipe.
  • If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.

Be Prepared for Winter Plumbing Problems - SERVPRO is Here to Help!!!

11/21/2016 (Permalink)

Plumbing problems can occur at any time, but during the winter months you’re more apt to experience ice cold showers, leakage, freezing pipes and flooding. One of the most severe problems that occurs this time of year is frozen or burst pipes, often with devastating results, e.g. flooding inside your home.

Be prepared for the emergencies with these helpful tips.

  • Insulate your plumbing pipes against freezing.
  • Keep the interior doors of your home all open. This helps heat circulate through your entire home.
  • If temperatures are expected to drop overnight, let the warm water drip, preferably from a faucet on an outside wall. Even a trickle of hot and cold water can prevent your pipes from freezing.
  • Open cabinet doors to allow heat to get to uninsulated pipes under sinks and appliances near exterior walls.
  • If you’re going out of town during the cold winter months, before you leave set the thermostat in your home no lower than 55?F (12?C) and ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
  • Check with your insurance carrier or agent as to what types of coverage you have regarding flooding, pipes bursting, etc. as well as your limits and deductibles.

Here are some tips for dealing with plumbing emergencies:

  • If you have a frozen pipe, turn off the main water supply by using the stop valve. This valve is usually located under the kitchen sink or outside of your home. Make sure to protect everything around the frozen pipe to avoid damage if it bursts. In this situation, the pipe needs to be thawed. This should not be attempted on your own…  It is always best to contact a professional plumber to handle this situation. Your plumber is equipped with specialty equipment just for this situation and can address any additional problems which may occur.
  • FACT: When water freezes in a pipe it expands and can exert pressure over 2,000 pounds per square inch, enough pressure to rupture most any pipe filled with water, providing no place for the ice to expand.
  • A burst pipe can definitely be classified as an emergency, having the potential to cause serious damage to your home’s structure and electrical wiring. Keep the emergency number of a trusted plumber handy. When an emergency occurs you don’t have time to start searching for a plumber. (HINT: Check ahead of time about pricing, some plumbers may charge high hourly rates for emergency services.)
  • When dealing with a burst pipe, turn off the water supply at the main valve. This may be located under the kitchen sink or outside your home. Next, drain the system by turning on all your cold taps and flushing your toilets. Get a plumber out to your house as soon as possible to fix the damage. You next call should be to SERVPRO to handle any water damage and structural drying that is needed. You may also need to call your insurance and make an insurance claim, if the damage is extensive.

Remember plumbing problems can happen at any time but by being prepared you can prevent further damage to your home and save yourself an even bigger headache.

Why You Should Always Use a Certified Restoration Company for Water/Mold Damage

9/13/2016 (Permalink)

Water Damage Why You Should Always Use a Certified Restoration Company for Water/Mold Damage Water and mold damage should always be handled by a Certified Firm like SERVPRO of Oak Park/Ferndale!

A water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, the response should be the same. Bring in a certified firm like SERVPRO of Oak Park/Ferndale as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, don’t try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Oak Park/Ferndale not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

SERVPRO of Oak Park/Ferndale restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

Metro Detroit Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/6/2016 (Permalink)

Water Damage Metro Detroit Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Metro Detroit home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Metro Detroit basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 248-246-0790

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Oak Park/Ferndale and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 248-246-0790

Faster to Metro Detroit Water Damage Event

6/28/2016 (Permalink)

Water Damage Faster to Metro Detroit Water Damage Event SERVPRO of Oak Park/Ferndale provides 24 hour fire and water damage restoration service in Metro Detroit

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Oak Park/Ferndale provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Oak Park/Ferndale arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 248-246-0790

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Oak Park/Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Oak Park 24 Hour Emergency Water Damage Service

6/20/2016 (Permalink)

Water Damage Oak Park 24 Hour Emergency Water Damage Service SERVPRO of Oak Park/Ferndale provides 24 hour fire and water damage restoration service in Metro Detroit.

SERVPRO of  Oak Park/Ferndale is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 248-246-0790

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Oak Park/Ferndale has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Oak Park/Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.