Recent Water Damage Posts

First call a Plumber to fix the source of the water loss, then call your local SERVPRO

11/8/2022 (Permalink)

lower floor level, water covering floor Home owners discover water covering their basement floor. A call into SERVPRO to extract, clean and dry to prevent mold.

Whether your washing machine had a faulty part or water is pushing up from the basement drain the surprise of walking down the stairs to a floor covered in water is never a surprise that is welcoming. This homeowner had a water loss that covered most of the floor. SERVPRO Technicians are on call 24 hours a day. 7 days a week. Emergency situations are what we are known for. If you have a break or leak from a water source such as a sink, toilet, shower, washing machine, refrigerator, or pipe please contact a plumber to get the source fixed first. In order for our team to come in to clean and dry the area the root cause needs to be stopped. Once that is complete. Proceed to call your local SERVPRO.

Do you know that SERVPRO of Oak park/Ferndale can dry out hard wood floors?

10/4/2022 (Permalink)

Floor Drying System Floor drying system.

A water supply line caused damage to this hardwood floor. SERVPRO of Oak Park/Ferndale was able to successfully it out. Using this floor drying system saves the homeowner the headache of removing and replacing the flooring. Another satisfied customer and we are so happy to help!

What is safer? Tap or Bottled Water?

9/27/2022 (Permalink)

Is our drinking water a real concern? What is the difference between tap water and bottled water? Is one better than the other?

 Tap Water

*Environmental-selecting tap water over bottled is with out a doubt much better for the environment. Less plastic equals healthy environment.

*Taste-While some believe that tap water has less quality in taste, in a blind taste test, it was very hard to tell the difference between the two.

*Expense-While water is one of your Utility bills or free when you find it elsewhere within the community from public drinking fountains. We simply get to turn on a faucet in our home and restaurants. Tap water is extremely cost effective as opposed to bottled water.

*Safety-According to the CDC our tap water is one of the safest in the world. A nonprofit organization called Food & Water watch say that our tap water is more subject to testing as opposed to bottled water.

*Bottom line-Research is always necessary. Tap water contain microorganisms and chemicals. And not all contaminants are subject to regulation.

 Bottled Water

*Environmental-According to the nonprofit organization Container recycling Institute EVERY DAY in the US people throw away 60 million plastic water bottles. And we all know where they end up.

*Taste-It is said you may want to consider the source, may of the bottled waters are simply filtered tap water. The taste difference will differ if you choose sparkling water, flavored or mineral.

*Expense-It is written that bottled water is 2,000 more the expense of tap water. Yet, very convenient to hand out in situations where water is not readily available.

*Safety-The FDA sets the rules for bottled water. Requiring the safety. However, through processing and plastic itself many water bottles contain microplastics contamination.

*Bottom line-Again do your research. If it is important for you to know what you are consuming and what is best for you. Research the direct source.

Is there water behind or under this surface? Let me use my moisture detector.

8/4/2022 (Permalink)

Gloves, wall, floor, moisture detector In a water loss, not all water can be detected by sight. The moisture detector indicates there is water present under the surface.

When SERVPRO receives a call for a water loss there are important questions that we need to ask. Where is the water coming from? When did this happen and how long has it been there? What areas has the water affected? Have you called a plumber and has the company come out yet? These are a few examples. Before SERVPRO can do their job, the plumber needs to come in and rectify the location of the problem first. Once the plumbing has been fixed. SERVPRO comes in and not only cleans but also checks to see if the water is in the walls or floor or any area that would cause water to hide itself in. In this picture our technician used a handheld moisture detector. It is in the red, which indicates there is water under the wood floor and tile. When water has seeped under a floor, you can’t dry it. The floor needs to be removed to dry underneath that surface. Or drywall may need to be removed along with insulation. These detectors can read moisture through wood, timber, drywall, roofing, plaster, brick and tile.

Water Parks are they safe?

7/6/2022 (Permalink)

Water park, slides, Water Park fun in the sun for all.

Water parks can be a fun activity for the day, the excitement of getting in the car and heading there especially for the younger ones can make you feel like you can’t get there fast enough. Upon arriving, seeing the slides, Waterspouts and flotation devices along with the wave pool (which seems to be most popular) make it a mad rush to get in and enjoy with everybody else.

Like everything else in life, even when we are enjoying ourselves we are required to obey the rules even if we do not always agree with them. They make the rules based on data and experience.

If you had to take a guess, which water park activity has the highest risk of drowning? If you guessed wave pool, you are correct. Because of the crowded people bobbing up and down in the water it is not easy to tell if someone could be potentially drowning or enjoying the waves. Smaller or weaker swimmers should always have on a life jacket. Also, parents should never leave a child unattended in the wave pool or any other water feature. Keep children within your reach.

Taking a shower before hand, should also be a rule. With that being said, I think you understand why. No using the pool as a toilet! Gross! There is some contamination out there that is resistant to chlorine. All baby’s swimwear should be checked frequently. You should also shower before you go home.

Water will make many materials slippery. Please walk!

There are no requirements that mandates monitoring in the water park. It is up to the adult or adults to be watching all the time.

There is also a weight and height rule for most rides. And with good reason. Falling off or out of a ride. Or getting stuck are two of them.

Please read all rules before considering taking a loved one to a water park. Look up the website, rules are on there.  It can be a great time for everyone if you are considerate to those around you.

Happy swimming!

Summertime and water safety. Where can I call to take a CPR class?

5/4/2022 (Permalink)

Water, sand, family time Summertime at the Beach jumping the waves.

Summer is approaching, the warmth of the sun and hot days draw people to water. Whether it is the pool or a beach we get excited about being in it. As refreshing and cool as the water can be, we must always remember that water can also pose a serious threat when not paying attention or following guidelines. Adults drinking and kids swimming is NOT a good combination. Someone should always take charge of keeping an eye on children. Even the ones who know how to swim. Kids play and sometimes may not realize that their actions could potentially cause another harm. It is recommended that if you have small children they should be taught how to swim and know all water safety rules, (Age appropriate) including to call for help if they see someone else in trouble. CPR classes are highly suggested. For more information on becoming CPR certified call your local:

 American Red Cross, American Heart Association, National Safety Council, EMS Safety Services Inc., American Safety & Health Institute.

Melting snow that turns into water is VITAL!

2/14/2022 (Permalink)

I could guess, many have never thought of snow turning into water as being essential. We have a more pessimistic outlook when it comes to the cold weather and falling snow. Personally, it is one of my favorite seasons. I know, I get the odd looks when I mention that fact.

Snowmelt is equally as important as rain. This liquid that runs into oceans, lakes, and streams help to supply freshwater to all of us, as well as animals and plants. Think of it as a replenishing process. Like rain it provides the ground with new life to aid in the process of new growth. Of course, as with all things, an excess of water from this precipitation could cause flood water as well. An even balance is what we always hope for. As we have learned year after year, mother nature always seems to have an unknown plan.

Today I prefer to share with you the positive important role that water from melting snow provides. In the hope that we all can understand that without the cold months and the white fluffy stuff that falls from the sky we wouldn’t have enough of the fluid we need to assist us in maintaining a healthy environment.

Careers in water can be exciting. Here at SERVPRO it is just the opposite!

11/29/2021 (Permalink)

If you love water, do you know how many cool jobs involve water, water, water!

Let’s name a few.

*Aquaculture worker-Instead of being a farmer on land you would be raising fish and shellfish. How fun!

*Commercial Diver-Taking pictures of underwater life. Repairing equipment or structures. That is just the beginning.

*Hydrologist-They study everything there is to know about the water from pollution to floods and making sure there is enough water supply.

*Marine Biologist-They conduct studies in a controlled atmosphere or in natural habitats to analyze the reproduction and certain patterns of marine life. (I think this is my favorite!)

*Oceanographer-This person specializes in the deep sea. They specifically study the ocean and how it may affect climate and weather.

There are a few more jobs that you could research that you may not be in the water all the time but will be surrounded by it. Captain, deck hand or lifeguard. Unfortunately, in our business water more times than not, is not accompanied by good news, or wanted. Call your local SERVPRO even if you are not knee deep. Any water is a potential problem.

Water facts are so interesting!

9/24/2021 (Permalink)

Water is such an essential part of our lives. I personally had no idea how many interesting facts are out there about this liquid. Hope you enjoy learning as much as I did.

*If the UNITED STATES alone, flushed the toilet 1 less time per day. It’s written that we could save a lake a mile in length and width with a depth of 4 feet. How many times do you think you flush?*

*They say over 90% of the worlds fresh water supply is over in Antarctica. 90%? Wow!*

*Next time you take a bath, think approximately 70 gallons of water to fill it, and 22,000 gallons for a  pool! “That’s just 1 bath and 1 pool”*

*Attention beer lovers. It takes 20 gallons of water to make 1 pint of beer. Think about that the next time you open a fridge at the store to grab a case.*

*They have studies that say it takes about 7 and a half years of our daily use of water in our homes to equal just 1 SECOND of the flowing water of Niagara Falls. Unreal! BTW..that number is 750,000 gallons per second.*

*For this next fact, this is a perfect reason to keep SERVPRO in your contacts! Leaks just from our homes can have a loss of 1 TRILLON gallons annually across the US. Which in turn equals that use of water in 11 million homes.*

Time for me to go drink a glass of water. This blog made me thirsty.

 SERVPRO here to serve the community. Oak Park/Ferndale. 248-246-0790

Water has its Pros and Cons.

8/6/2021 (Permalink)

I knew our bodies were about 60% water, but did you know that are blood is 90% water?

Helps skin and premature aging.

Water helps saliva which helps us swallow our food and digest it properly.

Without water we would be without oxygen in our blood and we need that to be delivered to all the parts of our body.

It helps regulate our body temperature through sweating then cooling down.

Helps the kidneys, water may help detour kidney stones.

H20 can help with weight loss and fullness before a meal. (Drink a glass or 2)

We need it to flush out the body waste.

Our brain and sensitive tissues need water to help us think properly.

To wash almost everything we use and ourselves.

We know how water is an essential component  of our everyday lives.


Water damage and the importance of knowing your home's history.

7/2/2021 (Permalink)

Water, wall, floor, removal of floor Water loss could mean removal of a toxic floor.

We have gone over mold concerns when it comes to a water loss. Another concern rarely mentioned is Abestos. What is it? And what should I do?

After a water loss, you should gather all the information that you have about your home. The year it was built and so on. This will determine many factors as to how to handle your situation properly.

Abestos is a natural mineral that is resistant to heat, electricity, and corrosion. Many products have been used over the years with this component for insulation and strength. These mineral fibers are highly toxic and were once mined in North America. 

SERVPRO teams will always ask the appropriate questions regarding walls, flooring, ceiling, attic to make sure that not only are we there to prevent mold after a water situation but to appropriately discard anything that may have this in it.

All contaminants of this kind need to be inspected by highly trained professionals. SERVPRO is here to help you get the correct company for testing. Unfortunately, there are more hazards that may be lurking under objects before we can get to the drying and cleaning in your structure.

Let us know about your next water loss. The SERVPRO SQUAD is here to help!

This was NO Movie! It was live!

5/21/2021 (Permalink)

Sewage back up, basement, deep water, objects floating. Local Movie Theatre has SERVPRO of Oak Park Ferndale reeling in water. NO PROBLEM. THAT IS WHAT WE DO!

Ready, Set, Action! Words we have come to know when movies are being filmed. The excitement about what is going to happen on that screen…

And then..Boom…what just happened? For one local Movie Theatre, the unexpected just like in a film, a sewage back up in the basement caused water to just pour in and start filling up. SERVPRO of Oak Park Ferndale was asked to do the pump out so the plumbers and other vendors could come in and do their job.

Sewer back up is, well, to put it nicely, gross. When this happens, it is water pushing up through your drainpipes in your home or commercial structure that involves filthy water. If not taken care of immediately it could cause damage to your property and health.

Pumping out water is crucial like any other part of the restoration process. Depending on how much water, it could be heavy and cause stress on the structure.

There are Two ways to deplete the liquid. I SUGGEST YOU HAVE THIS DONE BY TRAINED PROFESSIONALS. They know the areas where water can hide.

*Portable extractors usually have a five to twelve gallon storage tank.

*Truck Mounted extractors have a storage of over one hundred gallons.

*Both extractors can be fitted with tools such as a wand.


Call OUR Oak Park/Ferndale office today if you find yourself knee deep. 248-246-0790

Winter Weather can cause Ice Dams. You may ask. What is an Ice Dam? Is it serious?

3/2/2021 (Permalink)

Yes. It can be very serious. As beautiful as the snow can be with the look of icicles hanging on the edge of the rooftop like crystals from a chandelier, this beauty can be deceiving and cause mega damage.

~Ice Dams are the cause of an accumulation of snow on your rooftop that begins to melt due to the warm air in the attic of a home or commercial structure.

As the snow melts the water runs to the colder edges which are your eaves and gutters and forms large chucks of ice. As the snow and ice continues to melt the water can seep under your shingles and travel.

Water having no where to go could end up in your walls, attic and ceilings.

Signs to look for would be sagging drywall or ceiling. Peeling paint. Spots around your doors or windows. Or an area that is starting to look unsafe. Water can cause wood to rot. Use your nose. If you experience an odor along with this scenario you can be sure mold is beginning to set in.

All seasons have challenges when it come to the elements of nature.

Here are some suggestions that may help prevent ice dams from effecting your abode.

  1. Shingles that are damaged or worn should be replaced.
  2. Gutters that are filled should be emptied.
  3. If you or someone you know can safely get to the top of the build and use a roof rake to remove the snow would greatly help.
  4. Heat cables are also an option as a preventative precaution to very cold temperatures and fallen snow.

If you are unsure whether or not you have an Ice Damn that is cause for concern at your residence or business, call your local SERVPRO.

SERVPRO of Oak Park/ Ferndale: 248-246-0790. We are here to help.

Basement Flooding?

7/2/2020 (Permalink)

Call Today-248-246-0790

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure. Remember, the longer you wait, the worse the problem will get. 

The bottom line: a flooded basement can jeopardize your health, safety, and your home's integrity. It's worth making a call to SERVPRO of Oak Park/Ferndale and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded basement specialists:

  • We are Available 24 hours/7days per week
  • We're a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly- One less thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use the s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today-We're Ready to Help 248-246-0790

Water Loss Equipment

7/19/2018 (Permalink)

SERVPRO of Oak Park/Ferndale knows using the right equipment makes a big difference in reducing claim loss expense. When it comes to timely mitigation using the right tools is very vital. Knowing how to thoroughly dry a structure and your personal property is key, and that is something the professionals at SERVPRO of Oak Park/Ferndale specialize in.

Materials can be damaged in two ways from water. First by absorption through direct contact with water. Second by absorption of moisture in the air. Establishing an environment favorable for drying is what our professionals do. Determining and using the right equipment when dealing with water damage not only ensures your property is properly dry, but also minimizes additional property damage. The type of equipment we use to ensure your water damage is taken care of properly includes:

Detection Equipment

  • Moisture Sensors- Used to detect moisture in carpets, baseboards, and walls
  • Moisture Meters-Used to determine the actual moisture content of various materials. This gives us accurate moisture readings to monitor the drying process
  • Thermohygrometers-These two readings can calculate specific humidity, dew point, and  vapor pressure

Extraction Equipment

  • Extractors- Used for removing water from floors following a water damage. It is also used in cleaning carpets and upholstery

Air Moving Equipment

  • Air Movers- Used to enhance evaporation at the surface level reducing dry time

Dehumidification Equipment

  • Refrigerant dehumidifiers- Work similarly to air conditioners
  • Desiccant Dehumidifiers- Use chemicals called desiccants that readily absorb moisture from the air

Deodorization Equipment

  • Ultra Low Volume(ULV) Foggers- Atomize liquid deodorizing agents that easily penetrates sites where odor causing residues accumulate. Also used for injecting fungicides and disinfectants into wall cavities and other difficult to access area
  • Thermal Foggers- Produces dense fog that consists of tiny particles of deodorant solution that pairs with and neutralizes odor causing particles

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property.

For all your water damage needs contact  SERVPRO of Oak Park/Ferndale 248-246-0790

Water Damage VS Flood Damage Coverage: Knowing the Difference

7/18/2018 (Permalink)

When it comes to getting insurance for your home or business researching and knowing everything about a policy is key. One common mistake many homeowners tend to make is assuming flood damage is covered under their homeowners insurance. Your definition of a flood maybe different from the definition your insurance company considers a flood. The important thing to remember is that flood damage is NOT the same as water damage, and this especially goes when it comes to insurance purposes.

The Differences

Flooding by the National Flood Insurance Program is defined as: "A temporary rising of water on land that is normally dry, causing damage to two or more properties." 

-Overflowing of a body of water

-A mudslide caused by heavy rains

-Heavy rains that soil cannot absorb quickly enough causing water to seep into the home

Those are all examples of how flooding can occur. Now lets talk about water damage. Typically water damage is covered under homeowners insurance(you should read and know your policy to determine what kind of water damage). Water damage to insurance companies means water damage that happened before the water came in contact with the ground. Such as:

-Heavy rains soak into your roof damaging ceilings, walls, and floors.

-A pipe bursts causing water to saturate the ceiling below

-A over flowing toilet soaking the bathroom and seeping into floorboards

-A window breaking from hail allowing water to get inside the home or window seal


Water damage is covered by insurance companies when the home or business owner could not prevent the hazard. Flooding is a hazard we cannot control however the main difference is flooding is a hazard that comes from a natural source. Also keep in mind two or more properties need to be involved for insurance companies to cover a flood claim if you have flood insurance(If you and a neighbor are having flooding issues due to heavy rain then it is a flood claim). Always thoroughly review your insurance polices to know exactly what is and is not covered before any flood or water damage occurs. Keep in mind if you do need to purchase flood insurance most insurance policies require 30 days before it is active. If you know you are in a flood zone do not hesitate on flood insurance one day it could happen and its best to be prepared.  

Water Damage and the effects it has on you and your home.

7/3/2018 (Permalink)

Water Damage is a dilemma we hope never happens to us, but if it does it is a problem you shouldn't take lightly. A water loss can cost homeowners thousands of dollars in damages if not taken care of timely and properly. This can cause a bigger costly problem down the road with the risk of mold growth and mold remediation.

Water Loss Causes

Broken pipes, Clogged toilets, over flowing washing machines, to leaky roofs and foundation problems are just some examples of water damage causing problems. Water can cause major damages to appliances, upholstery, plumbing, house hold items, and more. Starting water remediation right away if a water loss occurs with a team of professionals can help to try and minimize these problems, and increase the potential of saving these house hold items.

Water Damage Hazards

Water clean up right away is very essential in the saving of our hard earned processions, however there is a major underline issue of why immediate water extract and clean up are important. This issue is to try to prevent/stop the growth of mold, and any other organisms that can grow. Mold growth exposure can cause many health hazards especially in young children, or people with immune deficiencies. Mold exposure can also cause risk for those with medical issues such as respiratory diseases, along with aggravating allergy and asthma symptoms.

If you ever fall victim of a water loss give SERVPRO of Oak Park/Ferndale a call at     248-246-0790. Let us take the stress of a water loss off your back. We work directly with any insurance company. All you have to do is make the claim, and let us do the rest!

Frozen Pipes, how to prevent and how to deal

12/1/2017 (Permalink)

What is worse than a major home maintenance disaster? Try several major home maintenance disasters… at once. When a house’s water pipes freeze, the situation is not as simple as calling a plumber, an 1/8-inch crack in a pipe can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold.

Frozen water pipes are a problem in both cold and warmer climates, affecting quarter-million families each winter, and it can happen in homes with both plastic and copper pipes. It’s all too common, especially considering this damage is largely preventable.

In addition to taking the usual preventive precautions, here are a few steps you can take to keep your pipes from turning frigid nights into inconvenient, and expensive ordeals.

Before winter arrives

The three central causes of frozen pipes are quick drops in temperature, poor insulation, and thermostats set too low. You can prepare you home during the warmer months.

  • Insulate pipes in your home’s crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember, the more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, such as Underwriters Laboratories Inc. and only for the use intended (exterior or interior). Closely follow all manufacturers’ installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause the pipe to freeze.
  • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

When the mercury plummets

Even if you’ve taken the right preventative steps, extreme weather conditions can still harm your pipes. Here are a few more steps you can take:

  • A trickle of hot and cold water might be all it takes to keep your pipes from freezing. Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you’re asleep, but further drops in the temperature – more common overnight – could catch you off guard and freeze your pipes.
  • Open cabinet doors to allow heat to un-insulated pipes under sinks and appliances near exterior walls.

Before you skip town

Travelling in the winter months might be good for the soul, but don’t forget to think about your pipes before you leave. Here are a few things you can do:

  • Set the thermostat in your house no lower than 55°F (12°C)
  • Ask a friend to check on your house daily to make sure it’s warm enough to prevent freezing.
  • Shut off and drain the water system (winterize).

If your pipes do freeze

What if your pipes still freeze, despite your best preventive measures? First step: Don’t panic. Just because they are frozen doesn’t mean they’ve already burst. Here’s what you can do:

  • If you turn on your faucet and nothing comes out, leave the faucets turned on and call a plumber.
  • Don’t not use electrical appliances in areas of standing water. You could be electrocuted.
  • Never try to thaw a pipe with a torch or other open flam because it could cause a fire hazard. Water damage is preferable to burning down your house!!
  • You may be able to thaw a frozen pipe with a hair dryer. Start by warming the pipe as close to the faucet as possible, warming toward the coldest section of pipe.
  • If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets turned on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.

Be Prepared for Winter Plumbing Problems - SERVPRO is Here to Help!!!

11/21/2016 (Permalink)

Plumbing problems can occur at any time, but during the winter months you’re more apt to experience ice cold showers, leakage, freezing pipes and flooding. One of the most severe problems that occurs this time of year is frozen or burst pipes, often with devastating results, e.g. flooding inside your home.

Be prepared for the emergencies with these helpful tips.

  • Insulate your plumbing pipes against freezing.
  • Keep the interior doors of your home all open. This helps heat circulate through your entire home.
  • If temperatures are expected to drop overnight, let the warm water drip, preferably from a faucet on an outside wall. Even a trickle of hot and cold water can prevent your pipes from freezing.
  • Open cabinet doors to allow heat to get to uninsulated pipes under sinks and appliances near exterior walls.
  • If you’re going out of town during the cold winter months, before you leave set the thermostat in your home no lower than 55?F (12?C) and ask a friend or neighbor to check your house daily to make sure it’s warm enough to prevent freezing.
  • Check with your insurance carrier or agent as to what types of coverage you have regarding flooding, pipes bursting, etc. as well as your limits and deductibles.

Here are some tips for dealing with plumbing emergencies:

  • If you have a frozen pipe, turn off the main water supply by using the stop valve. This valve is usually located under the kitchen sink or outside of your home. Make sure to protect everything around the frozen pipe to avoid damage if it bursts. In this situation, the pipe needs to be thawed. This should not be attempted on your own…  It is always best to contact a professional plumber to handle this situation. Your plumber is equipped with specialty equipment just for this situation and can address any additional problems which may occur.
  • FACT: When water freezes in a pipe it expands and can exert pressure over 2,000 pounds per square inch, enough pressure to rupture most any pipe filled with water, providing no place for the ice to expand.
  • A burst pipe can definitely be classified as an emergency, having the potential to cause serious damage to your home’s structure and electrical wiring. Keep the emergency number of a trusted plumber handy. When an emergency occurs you don’t have time to start searching for a plumber. (HINT: Check ahead of time about pricing, some plumbers may charge high hourly rates for emergency services.)
  • When dealing with a burst pipe, turn off the water supply at the main valve. This may be located under the kitchen sink or outside your home. Next, drain the system by turning on all your cold taps and flushing your toilets. Get a plumber out to your house as soon as possible to fix the damage. You next call should be to SERVPRO to handle any water damage and structural drying that is needed. You may also need to call your insurance and make an insurance claim, if the damage is extensive.

Remember plumbing problems can happen at any time but by being prepared you can prevent further damage to your home and save yourself an even bigger headache.

Why You Should Always Use a Certified Restoration Company for Water/Mold Damage

9/13/2016 (Permalink)

Water and mold damage should always be handled by a Certified Firm like SERVPRO of Oak Park/Ferndale!

A water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, the response should be the same. Bring in a certified firm like SERVPRO of Oak Park/Ferndale as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, don’t try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Oak Park/Ferndale not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

SERVPRO of Oak Park/Ferndale restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

Metro Detroit Residents: We Specialize in Flooded Basement Cleanup and Restoration!

7/6/2016 (Permalink)

This Metro Detroit home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Metro Detroit basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 248-246-0790

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Oak Park/Ferndale and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 248-246-0790

Faster to Metro Detroit Water Damage Event

6/28/2016 (Permalink)

SERVPRO of Oak Park/Ferndale provides 24 hour fire and water damage restoration service in Metro Detroit

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Oak Park/Ferndale provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Oak Park/Ferndale arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 248-246-0790

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Oak Park/Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Oak Park 24 Hour Emergency Water Damage Service

6/20/2016 (Permalink)

SERVPRO of Oak Park/Ferndale provides 24 hour fire and water damage restoration service in Metro Detroit.

SERVPRO of  Oak Park/Ferndale is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 248-246-0790

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Oak Park/Ferndale has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Oak Park/Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.