Recent Posts

Salsa The SERVPRO Office Kitty~

10/4/2019 (Permalink)

Cat laying on a desk. Salsa is always happy to see her family~

The crew here at SERVPRO Oak Park/Ferndale would like to give recognition to a very important member of our SERVPRO family. Our rescue kitty Salsa.

In the cold months of January 2018, our crew was dispatched to a home for frozen pipes that had burst. This affected 3 levels of the home. Our team tackled water and mold for almost 21 days. Little did we know, Salsa was hiding there the whole time. When the home was down to the studs, she finally came out of hiding. This home had been abandoned by its tenants, who left her behind! The frail kitty made her debut when owner Carrie Fanelli was onsite doing an inspection. The lack of food and water left Salsa emaciated. She was brought back to the office that day and medically treated. Our SERVPRO staff showered her with love and nursed her back to health. 

Today Salsa can be found sprawled out on owner Paul Fanelli's desk, getting a quick belly rub. Or begging for love from the Fire Chief. This miracle cat has stolen everyone's heart, there is no doubt where she belongs. 

October is Breast Cancer Awareness Month

10/1/2019 (Permalink)

A pink tree with breast cancer awareness ribbons. October is for Pink!

October is Breast Cancer Awareness Month. In 2019 268,600 new cases of invasive breast cancer will be diagnosed in women in the U.S. as well as 62,930 new cases of non-invasive breast cancer. Breast cancer is the most common cancer found in American women, except for skin cancers. 

A mammogram can often show a breast lump before it is felt. They can also show tiny clusters of calcium called micro-calcifications. Lumps or specks can be caused by cancer, fatty cells, or other conditions like cysts. Further tests are needed to find out if abnormal cells are present. 

Help Support the women in need. We can provide help and hope to women at every step of the breast cancer journey. During Breast Cancer Awareness Month, your donation will help provide a mammogram. Many women cannot afford their annual mammograms, and your support is the way for these women to get the important screening they need.

Preparing For Fall~

9/18/2019 (Permalink)

The kids are back to school and the sun is rising later. SERVPRO of Oakpark/Ferndale would like to help you prepare your home, with these useful tips.


  • Test your heating system
  • Install a programmable thermostat
  • Clean humidifier/dehumidifier
  • Test smoke/Carbon Monoxide detectors
  • Check for drafts


  • Check your roof for loose shingles/leaks
  • Clean out gutters
  • Clean the fireplace/chimney
  • Install storm windows
  • Winterize/remove AC units
  • Irrigate sprinkler systems/Clear out faucets

SERVPRO of Oak Park/ Ferndale Storm Services

7/31/2018 (Permalink)

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Oak Park / Ferndale can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (248) 246-0790

Why Choose SERVPRO of Oak Park / Ferndale?

 We're Faster to Any Size Disaster

We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Storm Damage Specialist's

We are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition. Using advanced equipment and scientific drying techniques, we document the drying process to validate your home or business is ready.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians
 We Have the Resources to Handle Storms and Disasters

When a major storm hits, it may overwhelm local restoration companies. SERVPRO of Oak Park / Ferndale can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. 

Fire Safety Tips for Children

7/25/2018 (Permalink)

House fires are a tragic event we hope never happens, however if it ever did safety is the first priority. As an adult we have a key understanding on what to do if a fire did happen, something that was taught to us at one point. Making sure you teach those safety tips to any children in your home is very important. Children under the age of five are twice as likely to die in a house fire than any other age. Teaching fire safety at a very young age to a child, and keeping it refreshed in their memory is just the key to hopefully avoiding a tragedy like that from happening. Here are some tips you should remember to teach your children about fire safety if an emergency ever occurred.

-Always teach your children that fire is not a toy, and it is something they should never play with. This goes for matches, lighters, stove-tops, candles, etc.

-Make sure every floor of your home has a smoke detector. You should also teach your kids the sound it makes. That way if it ever went off they know that sound indicates an emergency.

-Sit down with the kids and come up with a family fire safety plan together. Including what to do if you hear the smoke detector go off, different ways to get out of the home, and where to go once out of the house.

-Always practice the fire safety plan your family comes up with. Do test runs showing your children exactly what to do.Showing them all the different ways of getting out the home. Make sure they can easily open windows, and screens if necessary. Also practicing where to go for your meet up location.

-Remember to teach your children safety tips for a fire. Including how to correctly check to see if a door is hot. Letting them know to always stay low to the ground if smoke is entering a room, and to stop, drop, and roll if clothing catches on fire.

-Teach your children that even though it is an emergency try not to panic. Never run and hide if you hear a smoke alarm, and to let them know their main goal is to get out of the home. This is why practicing your fire safety plan as much as you can will make the child feel more comfortable ,and secure on what to do during an emergency.

- Lastly make sure your children know 9-1-1, and to always utilize it for help during an emergency.

It is estimated by the U.S Fire Administration that 300 people are killed, and $280 million in property is destroyed each year from children playing with fire. Talking with your children, and letting them know the dangers of fire can help try and avoid these tragedies from happening.

Mold Prevention

7/25/2018 (Permalink)

When it comes to mold there is a love hate relationship between mold and humans. Some examples of the good that comes from mold are it makes penicillin and brie. It also is what causes the decomposition of organic matter in nature. However mold can be harmful to us, and those harmful molds can grow undetected in your home or business. Controlling moisture in your home of business is the main factor in preventing mold growth. Here are some ways to try and control moisture indoors.

Find The Problem Area's and Fix Them

Mold spores are always in the air both inside and outside your home. It is impossible to completely mold proof a home or business, but you can make it mold resistant. Be aware of the home, and take notice of anything that can cause moisture or has moisture. Check windows for frequent condensation or leaks. Check ceilings or walls for water leaks, or making sure the basement does not flood during storms or rain fall. Whatever the problem is always make sure you address it right away and fix the issue.

Tackle Wet Areas Right Away

If you experience any type of leak, flooding, or even a spill never let it go unnoticed thinking it'll dry on its own in time. Anything wet should be dried right away within 24 hours. Even wet clothes left in a washing machine can start to grow mold quickly. Take the extra time to dry anything wet the right way.

Proper Ventilation

Always make sure you have the proper ventilation for your home or business. Kitchens, bathrooms and laundry rooms are examples of high moisture area's that need ventilation. Also make sure the ventilation is going to the outside of the home, and not into an attic. Opening a window, or running an exhaust fan while cooking, or showering can help vent out moisture.

Use Mold Resistant Products

Using mold resistant products like mold resistant drywall or sheetrock can be a big help in preventing mold. They also have mold inhibitors you can mix into paint. Mold resistant drywall is covered in fiberglass making it water resistant. This is especially usefully in area's with high moisture such as bathrooms, laundry rooms, and basements.

Humidity Monitoring

Indoor humidity should always stay between 30-60 percent. To find out the humidity in your home you can purchase a moisture meter from local hardware stores that will monitor the humidity. High humidity can also be detected in your home from signs like condensation on windows, walls, or even piping. Also dry any condensation you notice, and address the problem immediately.

Checking Exterior of Home

Checking the interior of the home is a must in mold prevention, and so is checking the exterior. Make sure there are no loose of moved shingles on the roof. Inspect gutters to make sure nothing is damaged, full, or leaking. Having gutters cleaned regularly, and repairing any problems right away is a must. Also keep an eye out for wet stains inside the home after rainfall or storms.

Create Good Airflow in Home

When temperatures drop the air holds less moisture. If good air circulation isn't present excess moisture can appear on walls, floors, and windows. You can increase circulation by opening doors between rooms, opening windows, or using air movers/fans. Letting fresh air in reduces moisture and keeps mold at bay.

Keeping House Plants Mold Free

Moist soil in indoor house plants is the perfect growing spot for mold. Adding a bit of Taheebo tea to the water while watering your plants can help stop mold in the soil. This tea can be found in most natural food stores

Keeping your Commercial Building Maintain from Water Damage

7/24/2018 (Permalink)

Water damage in a commercial building can be a terrible thing. Even a minor water leak can cause extensive damage to a commercial building. With heavy use of bathrooms, and kitchens commercial buildings are put under more stress then a home. Remembering to keep regular maintenance on these 3 key area's will help in preventing a water loss at your business.

1.Maintaining the Kitchen

Kitchens are often the main hangout for employees during breaks, lunches, or even to go get some coffee during their long day. The kitchen has many different things that can cause water damage to occur. For instances appliances like the fridge/ice maker. You should always make sure they are working properly, Always check the faucet to make sure there are no leaks, seals leaking, or other faucet components leaking. Always check for leaks from piping under the sink, and also make sure it is clear and cluttered free. Also take care of any slow draining if that problem occurs in the sink.

2.Bathroom Maintaining

Check the bathroom often is a very huge deal in a commercial building. Bathrooms are not only used by the many staff inside a commercial building, but it is also used by visitors and customers. For example you could of had a customer who overflowed a toilet, but they were too embarrassed to tell anyone. Checking the bathroom often could help catch the water overflow, and contain it before it reached outside of the bathroom. Also do routine checks of the toilet and sinks. Flush toilets to make sure nothing is leaking, and that everything is in tact on the toilet. Check faucets for leaks, and making sure the sink is draining properly.

3.Maintaining the Building

Although a lot of water use is done inside the building, making sure everything is good outside the building is a must also. Routinely walk the exterior of your building making notes of anything that needs repairing.Major water damage can happen from a bad roof, or even a cracked/broken window. The longer you wait to fix a water damage issue, the more of a problem it becomes.

For all of your Commercial Building Restoration needs call the experts at SERVPRO of Oak Park/Ferndale at 248-246-0790 

Types of Mold

7/24/2018 (Permalink)

Mold is a type of fungus that can grow anywhere on earth. Some molds are not dangerous to humans, while other molds can lead to severe health conditions. If you find mold in your home it is important to know what kind of mold your dealing with. Here is some of the different types of molds that are commonly found in homes or commercial buildings. First lets start with the 3 classifications of mold.

  • Allergenic- Produces allergies and allergic reaction
  • Pathogenic- Causes health issues in those who have an acute illness
  • Toxigenic- Produces toxic substances that can lead to dangerous/deadly health issues


  • Toxigenic mold
  • Grows in humidifiers, cooling coils,drain pans, and window sealants
  • Small moist mold that turns powdery, can be pink, grey, orange, or white in color


  • Common allergenic mold
  • Grows wherever dampness occurs like showers, tubs, leaking sinks
  • Velvet-textured mold with dark green or brown hairs


  • Allergenic mold however it can turn into toxic mold
  • Commonly found in American households
  • Over 185 species of Aspergillus exist, it can appear in many different colors


  • Allergenic mold
  • Found growing behind wall paper or painted wood surfaces
  • Develops first in a pink, brown, or black color, and ages into a dark color


  • Pathogenic Mold
  • Found in water damaged homes or buildings
  • Cotton like texture that usually changes from white to grey to brown, and eventually going black


  • Allergenic mold
  • Can grow in cold and warm conditions, and is olive green, or brown with a suede like texture
  • Found in indoor materials like fabrics, upholstery, carpets, floorboards, and cupboards


  • Allergenic and Toxigenic type of mold
  • Grows in homes with water damage. Will grow in carpets, wallpaper, fabrics, and naturally grows on food
  • If often pink, white, or reddish in color


  • Allergenic mold that grows in patches
  • Grows near air conditioning filters, HVAC systems, and ducting
  • Often white or grayish and grows quickly


  • Toxigenic mold that can also cause allergic reactions
  • Known as black mold, can also be greenish in color, and slimy in texture
  • Grows in damp, wet areas with high humidity


  • Allergenic mold
  • Grows on wet surfaces like wallpaper, carpet, and damp fabrics, and can be found in air conditioning filters
  • White in color with green patches


  • Allergenic and Pathogenic mold
  • Grows in wetness and water, usually associated with extreme water damage
  • Usually black in color

If you ever experience mold in your home or commercial building you should call a professional mold remediation company. SERVPRO of Oak Park/Ferndale has the knowledge and experience to safely get rid of mold in your home or business.

Commercial Fire Prevention

7/23/2018 (Permalink)

If you are a owner of a commercial building you are most likely some type of business owner. As a business owner you have not only invested a lot of time, but you also have invested a lot of money into owning a commercial building. Fires happen in commercial buildings more often than people think. Electrical fires, misuse of equipment, and smoking to name a few of some common commercial fire causes. Being prepared and having a plan in case of the worse is something you should always have. Here is some basic pointers on doing just that.

Fire Prevention Systems

Fire alarms, extinguishers, and sprinkler systems are all great fire prevention systems. Fire alarms are very important to have, and to make sure they are maintained. Fire alarms can be the first  point of contact with fire/smoke. You should always test the fire alarms regular, and make sure they care working properly. Extinguishers, an fire sprinkler systems are also two great things to have. Both fire extinguishers, and fire sprinkler systems can stop a fire before it starts.


Having a evacuation plan in case of an emergency is a must have. If the fire alarm went off everybody in the building should have a clear indication on where they should go to exit. Always take the time to properly educate all staff members on exits, and meet up locations once outside of the building. Also always make sure the exits have a clear path, and nothing is blocking them.

Exit Signs & Lighting

Making sure everyone in the building can leave the building safely is important. Every exit door should have a clear exit sign. They should always be visible from any angle of the room. Emergency lighting systems are also very important in case of a fire. The building can experience a power outage, and keeping everyone calm, safe, and able to see is key.Emergency lights are a battery-backed lighting system that comes on the moment a building loses power. Nobody should struggle to safely exit a building in case of a fire.

Keeping staff, your premises, and any assets in your building safe is why fire prevention is important. If your business does happen to experience a fire loss, call the fire and restoration experts at SERVPRO of Oak Park/Ferndale at 248-246-0790.We have the training, experience, and equipment to handle large commercial fire damages.

Storm Tips

7/20/2018 (Permalink)

Storms happen no matter where you live. Some can be the same routine storms we get every year, but sometimes we can get dangerous ones that cause serious issues. You should always be prepared for when a big storm hits. Here are some tips on how to do just that.

-Keep a battery powered radio with new batteries in your home. If the electricity goes out you want to be able to tune into the radio stations to get updates.

-Every floor of your home should have an accessible flashlight. Make sure to also keep keep fresh/extra batteries with the flashlights.

-Always keep a supply of candles for power outages.

-If living in a frequent storm area take extra precaution when it comes to your roof. Nail down or use adhesive on shingles to keep the shingles from blowing off or turning.

-Trees can be a big threat during a storm even healthy trees. Cut them back if necessary to avoid damage to your house if it were to fall.

-If you live in a hurricane prone area never leave the home during the storm. Always remember to seek high ground if flooding occurs.

-When warnings of a major storm arise you should always close shutters, board windows, or tape the inside of larger panes with an X. This will try and give the windows extra strength not to crack.

-Tornado's are opposite when it comes to the windows. You should leave windows slightly open if there is a tornado threat.

-The best shelter for a tornado is under ground. The basement can work, but you should stay away from gas pipes, and sewage pipes.