Recent Why SERVPRO Posts

That is the question. Why SERVPRO?

6/3/2022 (Permalink)

water loss, wet carpet, fans, drying School had a large water loss. Our SERVPRO team of technicians came in to get this resolved as quickly as possible.

Why should I choose SERVPRO as my restoration company to call in an emergency? 50 years of experience and being a preferred vendor to most insurance companies is a very good reason. One of the conversations I often have talking with people about our services is many will tell me they will take on the cleaning themselves. You can do that, but, more often than not, a specialist such as SERVPRO will be called in because the situation you thought was solved in fact was not. It is best to call in the  SPECIALISTS. When it comes to cleaning and disinfecting our team is trained in water, fire, mold, bio damage. They know what products to use, how much drying needs to take place and they know when areas need to be contained. The technicians who see these disasters almost daily understand the concern of a loss and are there to give you a peace of mind when you are unsure of the process. Please call SERVPRO of Oak Park Ferndale if you have any questions. 

248-246-0790

Safety is our first priority

3/7/2022 (Permalink)

Mask, protective clothing, gloves, thumbs up. Technician suited up for protection from the elements of an unsanitary situation.

In the Industry of Restoration there are many safety precautions we need to take for the customer and the Technicians. The crew is constantly up against some very unsanitary elements such as mold, biohazard materials as well as soot from smoke that can be inhaled during the cleaning process. SERVPRO Technicians know the rules of wearing protective clothing, gloves, proper shoes and face masks. This is why SERVPRO is a preferred vendor to many insurance companies. We take what we do seriously and are in the business to give you a piece of mind once we are gone. As you can see our Technician is covered in the correct gear for his protection in the area of concern. If you are considering a job in SERVPRO Restoration you can be sure that the owners are on top of making sure their employees are well equipped with the protection they need.

Call 248-246-0790 and ask about an ERP! (Emergency Ready Profile)

11/22/2021 (Permalink)

I have learned in this business above all, expect the unexpected. Before I came to work for SERVPRO I did not give much thought to the everyday occurrences of the different types of losses that go on in this industry. Old or new structures, there is no difference when it comes to a loss caused by failure due to failing pipes, electrical, weather or human error. I can not stress enough the importance having a company like SERVPRO to call upon in an emergency. Our company is a 24 hour service with trained techs on call. Call today and ask about our ERP. (Emergency Ready Profile) We can provide you with a sense of control knowing you have a source of expertise you can turn to.

248-246-0790

The face behind the Oak Park Ferndale SERVPRO Website.

10/7/2021 (Permalink)

Marketing Rep, Smile Tracy, Marketing Rep. Oak Park Ferndale SERVPRO location. Here at SERVPRO WE THANK AND APPRECIATE ALL OF YOU!

I would like to introduce myself. My name is Tracy and I am the Marketing Representative for our SERVPRO location Oak Park/Ferndale. All SERVPRO franchises are individually owned and operated. I started working for the company on October 17th of 2020, my one year is coming up. It has been a year of new beginnings for me. I was a little nervous about writing blogs for a restoration company, there was so much to explore. Through all the research and personal learning I am now at a place of comfort of my continued effort to give you the best information and photos that represent the hard working individuals of SERVPRO’S team and to let you know, you are not alone when it comes to having a loss of any kind. We are all in this together working towards a happy and satisfying outcome!

Sincerely,

Tracy, SERVPRO Oak Park/ Ferndale

I am considering a Career with SERVPRO

8/6/2021 (Permalink)

SERVPRO’S start was in 1969 by a family who is still operating the company on a daily basis.

Over 1,800 locations across the USA.

Each location is individually owned and operated.

All Techs are trained and certified and are offered on going training throughout their career with SERVPRO.

All SERVPRO employees are given the opportunity to grow and move up in the company based on their individual performance. Not seniority.

SERVPRO is nationally recognized as one of the Top Restoration Company’s worldwide.

Preferred Restoration Vendor to most Insurance companies.

A company with the least amount of instability throughout economic changes and conditions.

SERVPRO EMERGENCY RESPONSE TEAMS that come from all over the US TO HELP in any cleanup Disaster Situation and work with the local SERVPRO locations.

Competitive Salaries

~If you ever considered a Career with SERVPRO and inspired to challenge yourself to advance in a business, this just may be the job that’s for you.~

Choosing the right Restoration Company

7/21/2021 (Permalink)

Why should I choose SERVPRO as my go to Restoration Company?

For those of you who do not know, each SERVPRO is individually owned and operated. With, 1,800 locations all over the United States.

This past June and July of 2021 here in Detroit, Grosse Pointe and other major cities has been one of the largest floods we have had since 2014. I remember the last one well, because my city was one of the cities affected at that time. Lucky, for me, I missed this one.

Many, home and businesses were affected by the floods, causing major damage, from roofs leaking, to ceilings falling, water damage and mold to name a few.

Something else you may be unaware of. SERVPRO has EMERGENCY STORM TEAMS put in place that drive in from all over the US when a devastation like this happens to help all the local locations so they are not overwhelmed by the calls and jobs that pour in. (No pun intended.) Crews work as quickly as possible to get to each situation as soon as possible. These teams of individuals that are away from their home and families are true hardworking members of the SERVPRO family. In time like these, we need a company that has a back up plan in the case of an EMERGENCY CRISIS.

Restoring is not always an option.

6/3/2021 (Permalink)

Water loss, Wood Walls, Tear Out, Large Clean up Beautiful wood walls must come down.

Restoring is what SERVPRO is accredited for. However, in many situations the damage is so overwhelming there is no other obvious choice but to tear everything out. In this photo, this customer took an immense loss due to a water burst of an old pipe. Beautiful wood walls had to come down.

Water can be one of the hardest situations to be in. It is usually clear (unless it is dirty water) and the eye can not always detect where it goes. Therefore, behind a wall it causes the most damage. Insulation, wood frames and wiring can be affected.

Water loss can cause other problems to arise such as MOLD. In an area as big as this one where the water crept through just about every part of this room, moisture is present when the area is really wet and that is when mold thrives.

SERVPRO is the company to call. Why? Because we care. We strive to let our customers know what we are doing every step of the way. Any questions or concerns we will listen and respond to the best of our knowledge and anything you are uncomfortable with we will come up with a solution that works best for you. Our technicians are trained to know what to do on site and all jobs are carefully analyzed before leaving the shop.

SERVPRO of Oak Park/Ferndale is here to assist you in your time of need. 248-246-0790. Whether it is a large water loss or small, SERVPRO IS HERE TO DO IT ALL!

SERVPRO Oak Park/Ferndale fire Clean Up.

3/26/2021 (Permalink)

Debris of a devastating fire. A fire in a home that our SERVPRO technicians were on site immediately after we had the clearance to go in and start the cleaning process.

If you have never experienced seeing the aftermath of your belongings after a fire the shock of it all, is immense.

SERVPRO Restoration is your 24 hour on call company to contact when you are in need of a complete post clean up. It is a tedious process sorting through all the debris hoping to find anything that may be salvageable or precious to you. Our company maintains a high standard of caring and understanding of one’s property in this situation.

Our technicians are trained, qualified and certified in fire damage from start to finish including containment of all possessions that are left behind.

Communication between the owners, staff, and crew before heading out to the job is imperative to bringing all the correct equipment to the job site and maintaining a proper timeline through the process to insure we get you through this as quickly as possible.

SERVPRO has professional guidelines all techs are required to mandate on site. A home or commercial fire is a very emotional time for anyone who is involved. We suggest you look at our website. There are suggestions and years of experience to read about to put you at ease in making the right choice to make the call. Let us help you in your time of need. Our mission is to make it "Like it never even happened."

Please call our office at 248-246-0790 IF THE CALL COMES IN AFTER HOURS WE HAVE A CALL FORWARD SYSTEM TO GET BACK WITH YOU.

IICRC Certified Firm

7/8/2020 (Permalink)

SERVPRO of Oak Park/Ferndale is an IICRC Certified Firm-

The Institute of Inspection, Cleaning, and Restoration Certification is what the IICRC stands for. They create standards for the restoration industry and provides training and certification to restoration companies.  

IICRC Certified Firm Requirements 

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who have been formally trained and passed all required tests.
  • Require continuing education programs to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Call SERVPRO Of Oak Park/Ferndale Today!

248-246-0790

We Are Cleaning Experts

6/9/2020 (Permalink)

SERVPRO logo for certified clean CERTIFIED SERVPRO CLEAN

SERVPRO is Here to Help During this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training

We are prepared to clean and disinfect your business according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC's guidance for commercial spaces include: 

  • Kitchen/Food areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.   

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today-SERVPRO of Oak Park/Ferndale 248-246-0790