Recent General Posts
Happy SERVPROversary James!
James is a hard worker and strives to go above and beyond each day. He will be starting his classes for his WTR certifications in March.
Congrats on your one year anniversary at SERVPRO Oak Park/Ferndale!
We are happy to have you on our team and look forward to many more years with you at SERVPRO of Oak Park/Ferndale.
James has been a huge asset to our team and continues to show his eagerness to learn and grow. This March 2020 he is enrolled and ready to take on more responsibilities and expand his career with SERVPRO taking classes to become certified with the IICRC in WTR.
Everyone here at SERVPRO Oak Park/Ferndale would like to thank you for all of your hard work and dedication to helping our franchise shine. We look forward to a bright future with you and cannot wait to see what amazing things you do.
Salsa The SERVPRO Office Kitty~
Salsa is always happy to see her family~
The crew here at SERVPRO Oak Park/Ferndale would like to give recognition to a very important member of our SERVPRO family. Our rescue kitty Salsa.
In the cold months of January 2018, our crew was dispatched to a home for frozen pipes that had burst. This affected 3 levels of the home. Our team tackled water and mold for almost 21 days. Little did we know, Salsa was hiding there the whole time. When the home was down to the studs, she finally came out of hiding. This home had been abandoned by its tenants, who left her behind! The frail kitty made her debut when owner Carrie Fanelli was onsite doing an inspection. The lack of food and water left Salsa emaciated. She was brought back to the office that day and medically treated. Our SERVPRO staff showered her with love and nursed her back to health.
Today Salsa can be found sprawled out on owner Paul Fanelli's desk, getting a quick belly rub. Or begging for love from the Fire Chief. This miracle cat has stolen everyone's heart, there is no doubt where she belongs.
October is Breast Cancer Awareness Month
October is for Pink!
October is Breast Cancer Awareness Month. In 2019 268,600 new cases of invasive breast cancer will be diagnosed in women in the U.S. as well as 62,930 new cases of non-invasive breast cancer. Breast cancer is the most common cancer found in American women, except for skin cancers.
A mammogram can often show a breast lump before it is felt. They can also show tiny clusters of calcium called micro-calcifications. Lumps or specks can be caused by cancer, fatty cells, or other conditions like cysts. Further tests are needed to find out if abnormal cells are present.
Help Support the women in need. We can provide help and hope to women at every step of the breast cancer journey. During Breast Cancer Awareness Month, your donation will help provide a mammogram. Many women cannot afford their annual mammograms, and your support is the way for these women to get the important screening they need. https://www.nationalbreastcancer.org/
Preparing For Fall~
The kids are back to school and the sun is rising later. SERVPRO of Oakpark/Ferndale would like to help you prepare your home, with these useful tips.
- Test your heating system
- Install a programmable thermostat
- Clean humidifier/dehumidifier
- Test smoke/Carbon Monoxide detectors
- Check for drafts
- Check your roof for loose shingles/leaks
- Clean out gutters
- Clean the fireplace/chimney
- Install storm windows
- Winterize/remove AC units
- Irrigate sprinkler systems/Clear out faucets
History of SERVPRO and the Growing Franchise it is
SERVPRO is nationwide with over 1,700 franchises in the United States, and some in Canada. Before SERVPRO became the big franchise it is today it started off as just a single painting business. In 1967 Ted and Doris Isaacson opened that painting business in Sacramento California. Soon after opening the company turned into a franchise of cleanup and restoration experts. SERVPRO sold its first franchise in 1969, and 10 years later in 1979 SERVPRO acquired Bristol-Myers Domesticare division which had 175 franchises. 1988 SERVPRO decided to relocated its head quarters from California to Gallatin Tennessee. At that point SERVPRO had 647 franchises in the United States. In 1991 SERVPRO was named the small business of the year by the Nashville Business Journal, becoming a key contributor in the community. SERVPRO corporate in the year 2000 sold its 1000th franchise and continued its impressive growth even into today. Now with 1700 SERVPRO franchises nationwide SERVPRO continues to be a growing successful business. The privately owned company SERVPRO Industries, Inc is still guided by second-generation executive leadership. From 2004-2018 SERVPRO has been ranked #1 in the Restoration Services Category.
Here at SERVPRO Oak Park/Ferndale we are proud to be apart of a great franchise. We are proud to serve our local communities. You can always expect an immediate response with SERVPRO of Oak Park/Ferndale 24 hours/7 days a week. If your ever in need of emergency cleaning and restoration services call us any time, day, or night at 248-246-0790.
SERVPRO of Oak Park/Ferndale
Faster to Any Size Disaster
At SERVPRO of Oak Park/Ferndale we are a locally owned and operated residential and commercial company specializing in restoration and cleaning services. SERVPRO provides 24 hour emergency service and respond immediately to any emergency. We have the training, expertise, and resources to handle any size disaster. With over 1,700 franchises in the U.S and Canada we have become a trusted leader in the restoration industry.
Residential Services Include:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building Services
Commercial Services Include:
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
- Commercial Mold Remediation
- Commercial Cleaning Services
- Commercial Storm and Major Events
We Proudly Serve our Local Communities:
- Royal Oak/Royal Oak Township
- Pleasant Ridge
- Oak Park
- Huntington Woods
We are always ready to help residents and business owners with any size cleaning or restoration emergency.
Call us today at 248-246-0790 and let us take care of your restoration/cleaning needs.
We are in need of Experienced Crew Chief, are you the One???
Our SERVPRO Heroes, is this you!??
SERVPRO® of Oak Park/Ferndale is looking to fill a Production Crew Chief Position
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Production Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
- Explain process and answer customer questions, as needed.
- Monitor, communicate, and respond to customer needs/concerns.
- Communicate clear expectations to Production Technicians and supervise their activities.
- Perform production processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
- Manage job file documentation to ensure complete and accurate project details.
- Manage and control costs of production projects.
- Manage assets by protecting and using equipment and materials properly.
- Effective written and oral communication
- Basic math skills
- High school diploma/GED
- At least 6 month of water/fire restoration experience, in a supervisory role preferred
- IICRC WRT Certification (include register number on resume)
- Valid Michigan Driver’s License with a good driving record
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check and drug screen subject to applicable law
Hourly pay rate is based on experience and certifications, with possibility of overtime pay and increases based on merit.
TO APPLY: E-mail your resume to SERVPRO9678@comcast.net
SERVPRO® of Oak Park/Ferndale is an EOE M/F/D/V employer
FREE CE Credit Course 11/03/2016 1PM
CE Course Flyer
SERVPRO of Oak Park/Ferndale will be hosting a Free CE Credit Course for Water Damage Restoration. This is for those who are IICRC Certified and are in need of CE (Continuing Education) Credits. This class will provide you with four (4) hours of insurance course credits, course number 69553. The class will be held at the Royal Oak Public Library on November 3rd, 2016 from 1pm to 5pm, registration begins at 12:30pm. Lunch will be offered to attendees from 12:15pm to 1pm. If you are interested in attending or want more details please email us SERVPRO9678@comcast.net or call 248-246-0790. Please RSVP by October 14th as we need an accurate head count for course materials and such. Be sure to bring your IICRC card number to get appropriate credit for the course. Also note that late arrivals will not be admitted so please arrive on time, if not early! We look forward to seeing you there!!
IICRC Certified Firm
We are an IICRC Certified Firm
SERVPRO of Oak Park/Ferndale is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of Oak Park/Ferndale
SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
For Immediate Service in Metro Detroit, Call SERVPRO
Metro Detroit Residents: We provide immediate service day or night!
SERVPRO of Oak Park/Ferndale provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Metro Detroit. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Have Questions? Call Us 24/7 – 248-246-0790
Whether your Metro Detroit home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
There's never a convenient time for fire or Water damage to strike your Metro Detroit commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.