Recent General Posts

History of SERVPRO and the Growing Franchise it is

7/10/2018 (Permalink)

SERVPRO is nationwide with over 1,700 franchises in the United States, and some in Canada. Before SERVPRO became the big franchise it is today it started off as just a single painting business. In 1967 Ted and Doris Isaacson opened that painting business in Sacramento California. Soon after opening the company turned into a franchise of cleanup and restoration experts. SERVPRO sold its first franchise in 1969, and 10 years later in 1979 SERVPRO acquired Bristol-Myers Domesticare division which had 175 franchises. 1988 SERVPRO decided to relocated its head quarters from California to Gallatin Tennessee. At that point SERVPRO had 647 franchises in the United States. In 1991 SERVPRO was named the small business of the year by the Nashville Business Journal, becoming a key contributor in the community. SERVPRO corporate in the year 2000 sold its 1000th franchise and continued its impressive growth even into today. Now with 1700 SERVPRO franchises nationwide SERVPRO continues to be a growing successful business. The privately owned company SERVPRO Industries, Inc is still guided by second-generation executive leadership. From 2004-2018 SERVPRO has been ranked #1 in the Restoration Services Category. 

Here at SERVPRO Oak Park/Ferndale we are proud to be apart of a great franchise. We are proud to serve our local communities. You can always expect an immediate response with SERVPRO of Oak Park/Ferndale 24 hours/7 days a week. If your ever in need of emergency cleaning and restoration services call us any time, day, or night at 248-246-0790.

SERVPRO of Oak Park/Ferndale

7/6/2018 (Permalink)

Faster to Any Size Disaster

At SERVPRO of Oak Park/Ferndale we are a locally owned and operated residential and commercial company specializing in restoration and cleaning services. SERVPRO provides 24 hour emergency service and respond immediately to any emergency. We have the training, expertise, and resources to handle any size disaster. With over 1,700 franchises in the U.S and Canada we have become a trusted leader in the restoration industry.

Residential Services Include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building Services

Commercial Services Include:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

We Proudly Serve our Local Communities:

  • Ferndale
  • Royal Oak/Royal Oak Township
  • Pleasant Ridge
  • Berkley
  • Oak Park
  • Huntington Woods

We are always ready to help residents and business owners with any size cleaning or restoration emergency.

Call us today at 248-246-0790 and let us take care of your restoration/cleaning needs.

We are in need of Experienced Crew Chief, are you the One???

6/9/2017 (Permalink)

General We are in need of Experienced Crew Chief, are you the One??? Our SERVPRO Heroes, is this you!??

SERVPRO® of Oak Park/Ferndale is looking to fill a Production Crew Chief Position              

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

 Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

 As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

  • Explain process and answer customer questions, as needed.
  • Monitor, communicate, and respond to customer needs/concerns.
  • Communicate clear expectations to Production Technicians and supervise their activities.
  • Perform production processes as scheduled and ensure quality control.
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
  • Manage job file documentation to ensure complete and accurate project details.
  • Manage and control costs of production projects.
  • Manage assets by protecting and using equipment and materials properly.

Position Requirements

  • Effective written and oral communication
  • Basic math skills
  • High school diploma/GED
  • At least 6 month of water/fire restoration experience, in a supervisory role preferred
  • IICRC WRT Certification (include register number on resume)
  • Valid Michigan Driver’s License with a good driving record
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check and drug screen subject to applicable law

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Pay Rate

Hourly pay rate is based on experience and certifications, with possibility of overtime pay and increases based on merit.

TO APPLY: E-mail your resume to SERVPRO9678@comcast.net

 SERVPRO® of Oak Park/Ferndale is an EOE M/F/D/V employer

FREE CE Credit Course 11/03/2016 1PM

9/21/2016 (Permalink)

General FREE CE Credit Course 11/03/2016 1PM CE Course Flyer

SERVPRO of Oak Park/Ferndale will be hosting a Free CE Credit Course for Water Damage Restoration. This is for those who are IICRC Certified and are in need of CE (Continuing Education) Credits. This class will provide you with four (4) hours of insurance course credits, course number 69553. The class will be held at the Royal Oak Public Library on November 3rd, 2016 from 1pm to 5pm, registration begins at 12:30pm. Lunch will be offered to attendees from 12:15pm to 1pm. If you are interested in attending or want more details please email us SERVPRO9678@comcast.net or call 248-246-0790. Please RSVP by October 14th as we need an accurate head count for course materials and such. Be sure to bring your IICRC card number to get appropriate credit for the course. Also note that late arrivals will not be admitted so please arrive on time, if not early! We look forward to seeing you there!! 

IICRC Certified Firm

7/5/2016 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Oak Park/Ferndale is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Oak Park/Ferndale

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Metro Detroit, Call SERVPRO

6/30/2016 (Permalink)

General  For Immediate Service in Metro Detroit, Call SERVPRO Metro Detroit Residents: We provide immediate service day or night!

SERVPRO of Oak Park/Ferndale provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Metro Detroit. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 248-246-0790

Residential Services

Whether your Metro Detroit home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Metro Detroit commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.