Recent Posts

How to choose an Emergency Restoration Company

3/4/2024 (Permalink)

Do your research first. There are many companies out there that do Emergency Restoration. You can find them online with a few simple clicks. They will ALL say they are the “Areas Best in the business” or “ # 1 in Anytown USA. Can everyone you find online all be # 1 in the Restoration business?

In 2022, SERVPRO®  was named # 1 in the Restoration category by Entrepreneur Magazine… Again!!  And that’s actually verifiable.

You should want a company that has some history of successful growth and longevity based on over 65 years of Happy, Satisfied Customers. SERVPRO has done that. WE have over 2,000 franchises in the U.S., all Independently owned and operated. We put our National Reputation on the line with every job we complete!! We adhere to the IICRC standards, and all our technicians are trained to those same National standards.

We are Preferred National Vendors to most Insurance companies because they trust us to do the right thing for their customer. That means YOU!!!

Give us a call and find out why so many people trust us to get their home or commercial property back to preloss condition. Available 24/7.

SERVPRO of Oak Park / Ferndale (248} 246-0790

What To Expect After A Fire Loss

2/19/2024 (Permalink)

When people suffer a loss from a Fire it's always a traumatic and difficult time. Your family is safe but now it's time to start the process of getting back to living in your home. A fire, whether large or small, can take an unusual amount of time to get back to normal. Smoke damage and the cleaning process of the interior of your home and your contents is just as critical as the structural damage repairs. Ideally you try to do these steps during the same time as much as possible to minimize the reconstruction timeline.

Using a company like SERVPRO®, allows you to help accomplish this. We can do the cleaning and re-construction for you. Since we are already working on your behalf with your insurance carrier's adjuster, you only have to deal with one company through the entire process making it as seamless as possible for you.

 We’ve been building and growing our business successfully doing this for over 65 years so far.

Here at SERVPRO of Oak Park/Ferndale we have a full time Project /Construction manager solely dedicated to working directly with our customers to return your property to its Pre-Loss condition, “Like It Never Even Happened”.

We are available 24/7 should you need us.

 (248) 246-0790

Re-Construction After A Loss

2/16/2024 (Permalink)

When most people hear the name SERVPRO®, they think of our Restoration cleaning services for Mold, Smoke, Fire damage or after a Water loss. And we’ve been building our business successfully doing this for over 65 years so far.

But we can also handle your Re-Constructions needs as well, after the cleaning is completed.Since we are already working on your behalf with your insurance carriers adjuster, this makes a lot of sense, so you only have to deal with one company through the entire process making it as seamless as possible for you.

Here at SERVPRO of Oak Park/Ferndale we have a full time Project /Construction manager solely dedicated to working directly with our customers to return your property to its Pre-Loss condition, “Like It Never Even Happened”.

We are available 24/7 should you need us.

 (248) 246-0790

Water Loss - Flooded Basements

2/12/2024 (Permalink)

Flooding Basements

The Beginning of February 2024 in the Greater Detroit Metro area had us here at SERVPRO® very busy. Over the course of several days, we took a lot of calls for water losses. It was a result of 6 inches of snow followed by several days of rain. This combination of weather led to many flooded basements.

Here at SERVPRO of Oak Park/Ferndale we were dealing with cracks in the foundation, sump pump failures, sewage back ups, and cracked frozen pipes after a loss of power for several days due to the frigid temperatures. Anytime you experience a water loss, you should contact a plumber first to find the source of the water loss to get that fixed. Then contact SERVPRO to handle the removal of water and cleanup along with any reconstruction if needed. 

Our goal is to make this as seamless as possible for you, including working directly with your Insurance Adjuster to return your home or business to preloss condition, "Like It Never Even Happened."

Available 24/7. Call us at (248) 240-0790.

If You Think You Have Mold…

1/26/2024 (Permalink)

Let’s face it. Mold is everywhere. It is part of the natural environment. It is  normally not a real threat unless it grows indoors. Mold is caused by moisture and humidity. The most obvious way of knowing you have mold is by seeing it or smelling a very strong musty odor. Do not ignore these signs if you become aware of the problem. Mold in your home or place of business can cause health concerns.

The best way of knowing exactly what you are dealing with is having your home tested. Here at SERVPRO® we always recommend that you have an air quality expert examine the levels of contamination in your home or business and the type of mold present. These specialists use a variety of tools and swabs strictly approved by the EPA and will determine if it is widespread or contained to one specific area.

Once assessed, SERVPRO gets a copy of the report and can determine the appropriate remediation steps to take in the removal of these mold spores. 

Call SERVPRO® with any questions you may have regarding MOLD. Our company is here to help you have a clean, safe home or workspace.

SERVPRO of Oak Park/Ferndale (248)246-0790

Preparation Before A Water Loss

9/27/2023 (Permalink)

In these blogs we do a fair amount of coaching people on things to do during or after they experience a loss due to Water Damage. And at times we'll list things to do along the lines of “Preventive Measures”. Like making sure the Insurance Coverage for your home is the right plan to cover different forms of damage. A Lot of homeowners have plans stating Structural Damage, but this doesn't necessarily cover a Flooded Basement from a storm or a Sewage Backup. It's very important to know this so you avoid a potentially costly “Out Of Pocket Expense”.

Ask your Insurance agent, “IF THIS HAPPENS… AM I COVERED”?

I recently received a call from someone needing help after a water loss. A pipe broke on his main floor. He fixed it himself and mopped up the water. All Good Right? Unfortunately this pipe had been leaking for some time before it broke and the water was finding its way into his finished basement. He hadn't been in his basement for several weeks after the initial pipe break, but was smelling musty odors on the main floor. Upon inspecting his basement, the carpeting was still very wet and Mold was growing everywhere.

His Policy did not cover mold. His Out Of Pocket expense for mold remediation and repairs will be costly. Call your agent and make sure your policy covers what you need. Hope this helps.

SERVPRO?  of Oak Park / Ferndale (248) 246 - 0790

SERVPRO Storm Teams Help Save The Day - Again !!!

9/26/2023 (Permalink)




When a major storm hits, SERVPRO® of Oak Park / Ferndale can scale our resources by accessing the equipment and personnel of 2,000 Franchises with the Resources to Handle Storms and Disasters. Last month, at the end of August, was just that scenario here in the Greater Metro Detroit area and Lower Michigan. A large part of these areas were hit with 5-7” of rain in a 36 hour period. Basements flooded, roofs leaked, and there were a ton of sewage back-ups.

Here at SERVPRO of Oak Park / Ferndale alone we took roughly (40) calls in two days, while other local restoration companies were simply overwhelmed. Luckily for us we had a plan. We reached out to our SERVPRO STORM TEAM for help!!

Essentially, the call went out to our many franchises to bring teams and equipment to the affected areas to get help to those in need. Within (2) days we had over 35 additional teams in place working the storm. Most were here for several weeks, away from their families till the work was completed. That’s the Power and Vision of SERVPRO®.

 We can also access our National Disaster Recovery Team staged in regional parts of the USA, ready to respond in the event of major storms and catastrophic events. 

Always ready when you need us. SERVPRO of Oak Park/Ferndale (248) 246-0790

"Like it Never Even Happened"

Commercial Loss - Sewage Backup

9/7/2023 (Permalink)

Just (2) weeks ago we had several days of heavy storms reported to drop anywhere from 5 to 7 inches of rain here in the Greater Metro Detroit area and  large portions of Michigan and Ohio experienced major flooding. As a result, a lot of people experienced sewage backups. Needless to say, SERVPRO® franchises, were very busy helping put things right.

Here at SERVPRO of Oak Park/ Ferndale, it was no different. In addition, Two Commercial properties contacted us for sewage backups of their own. We responded as we always do…quickly. At the 1st one, the contact was on vacation when he got the news. We were at his  location within hours to assess their situation, place equipment and start the clean up. He came back the next day and was impressed to see how much work had already been done. He was very grateful for the quick response time.

The 2nd commercial property was a 25,000 square foot municipal recreation facility. We received their call on Monday of the Labor Day Holiday. Our crews came in on their day off and started extracting the 4” of water and sewage to get the clean up moving in the right direction. 

The potential loss at a commercial building can be an intimidating prospect to handle. Be it from water, mold, fire/smoke or a storm, the faster you address the situation, the faster you can gain control and get back to doing business  as usual.

 That's why we are available 24/7 all year round. Any time of the day or night, your call will be answered by one or our dedicated and caring staff to start the process of getting the right people and equipment in place. This will help reduce the time it takes to get your place of business back to its preloss condition and can help possibly save any further damage to your contents or structure.

SERVPRO of Oak Park/Ferndale. (248) 246-0790  

 Like It Never Even Happened.

Choosing a Professional when it matters most !!

8/7/2023 (Permalink)

A water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, the response should be the same. Bring in a certified firm like SERVPRO® as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, don’t try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Oak Park/Ferndale not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

SERVPRO of Oak Park/Ferndale restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure your home or commercial property is safe to live; any other cleaning method is a dangerous gamble.

SERVPRO of Oak Park/Ferndale (248) 246-0790 Available 24/7 For your Emergency Restoration Needs

Some Of The Best Reasons To Choose SERVPRO®

7/31/2023 (Permalink)

Here at SERVPRO® we’ve always strived to be the Best in the Restoration Industry. For over 55 years we’ve grown our company based on our commitment to helping people with their Residential or Commercial loss.

We adhere to the IICRC standards and guidelines. That's important to know! These standards ensure that things are done correctly and Benefit you, our customers, the most. It stands for The Institute of Inspection Cleaning and Restoration Certification. We continually update the training with our technicians while staying abreast of, and investing in new technology and equipment.

Today we have over 2,000 franchises in the U.S., all independently owned and operated successfully following these same standards. In fact, a large number of our owners have multiple locations because our systems work!

In 2022, SERVPRO was named # 1 in the Restoration category by Entrepreneur

 Magazine… Again!! 

We put our National Reputation on the line with every job we complete!!

SERVPRO Oak Park / Ferndale   (248) 246 - 0790